The Palais Coburg vault room is a fully automated system
with state-of-the-art security features in right the heart
of Vienna. For renters the vault room’s deposit boxes are
accessible 24 hours a day, seven days a week. A complex
system of locks ensures that the vault cannot be
accessed by unauthorized persons.
Why use the Coburg Vault?
Knowing that your valuables are in safe hands gives you peace of mind. From confidential documents and sensitive data to personal effects: the self-service safety deposit box system in the Palais Coburg Vault offers private individuals and business clients the very highest standards of security, discretion and flexibility. Located in the heart of Vienna city centre, you can access your very own safety deposit box 24 hours a day, seven days a week.
What can I store in the vault?
Your safety deposit box can be used to store important documents, securities certificates, jewellery, data storage media, precious metals, cash or simply important mementos. However, please note that you are not permitted to store perishable, dangerous and flammable goods, or items that you may not own, use or store under Austrian law. The weight of the contents must not exceed 20kg.
How can I conclude an agreement for a safety deposit box?
Please arrange an appointment with us and we will show you the system and how it operates. Any individual aged 18 or over, and also companies can rent safety deposit boxes. If you decide to rent a box, you must bring your passport, Austrian ID card or a photo ID (for EU citizens) with you when you conclude the agreement. Businesses must provide their details as listed in the register of companies. The initial rental payment up to the end of the current calendar year and a deposit including any fees is payable on conclusion of the agreement. The deposit will be returned in full when you terminate the rental agreement and return the key and access card. You should plan around 45 minutes for finalising the agreement. After doing so, you can access your safety deposit box immediately. Safety deposit boxes cannot be rented anonymously.
How can I access my safety deposit box?
You can access your safety deposit box 24 hours a day, 365 days a year through the access control system using a special access card, a code known only to you, and a key – secure, flexible and discreet. The Coburg Vault is operated by Palais Coburg Hotel Residenz GmbH. It is located in a dedicated room in a separate part of the hotel. The reception at Palais Coburg Hotel Residenz is open 24 hours a day.
What sizes are available and how much does rental cost?
Safety deposit boxes of various sizes are available in the Coburg vault. Rental fees start from EUR 300 per year. A one-off deposit of EUR 250 is also payable. Once you have paid the rental fee, your safety deposit box is automatically insured for a maximum of EUR 35,000. If required, you can also take out additional insurance.
Sizes and prices (as of 2021)
SMALLL BOX (H x W x D; price per year)
40 mm x 235 mm x 330 mm
Rental fee per box: € 300,-
STANDARD BOX (H x W x D; price per year)
70 mm x 235 mm x 330 mm
Rental fee per box: € 350,-
MEDIUM BOX (H x W x D; price per year)
130 mm x 235 mm 330 mm
Rental fee per box: € 450,-
LARGE BOX (H x W x D; price per year)
190 mm x 235 mm x 330 mm
Rental fee per box: € 550,-
EXTRA LARGE BOX (H x W x D; price per year)
250 mm x 235 mm x 330 mm
Rental fee per box: € 600,-
DEPOSIT FOR ALL SIZES
Prices incl. VAT and contract fee.
Dimensions: cassette interior
Please telephone to make appointments Monday to Friday, 9.00 am to 1.00 pm.
Access to the vault
Monday to Sunday, around the clock
If you have any questions, or would like to arrange an appointment to visit the vault or discuss renting a safety deposit box, please contact us at email@example.com. We look forward to helping you satisfy all of your security needs!